ele explorer 4k not turn on

[Slimakko]

Hi I have cam ele explorer and I have problem. When I turn on my cam only one time. Now when I push power on cam dont start.When I connect the camera to the usb, the red LED lights up.
I tried to write new software but after inserting the card nothing happens. I may be using bad files. Please, recognize the best software for my camera. Regards

[petesimon]

hello. answer these questions:

was the camera new and unused and without damage?

do you have a backup copy of the camera original firmware?

did you try to flash (load) different firmware file to the camera? -- which firmware? -- give details here.

what sd card are you using?