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Eken H8Pro STD_EKHK 20170223 only deteched as usb drive and not as webcam in windows 10

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  • Eken H8Pro STD_EKHK 20170223 only deteched as usb drive and not as webcam in windows 10

    Has the title says, my Eken H8Pro STD_EKHK 20170223 only detected as USB drive and not as webcam in windows 10. when I bought it I was able to use it with windows 10. current firmware it's showing is 20170223. do we have a updated firmware ? how can i fix this issue ?

  • #2
    What was the stock fw version?
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    • #3
      Originally posted by nutsey View Post
      What was the stock fw version?
      stock firmware is 20170223.

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      • nutsey
        nutsey commented
        Editing a comment
        Did you update it?

      • uvs
        uvs commented
        Editing a comment
        No I didn't update it or do any sort of that thing. I just need to use it as a webcam as its just lying around and i need a webcam at the moment. its just showing as a USB Mass Storage and no option for webcam or detected in device manager as one even without a memory card inserted

        also I was checking the ambaUSB program and it gave below:

        ```
        2020-08-16-16:16:03.492: amba_usb_data_model.cpp[ 316]: Found new Amba USB device: BusID#002.DevID#072
        2020-08-16-16:16:03.492: amba_usb_data_model.cpp[ 916]: HAL file is ambhal.bin, BLD is bld.bin!
        2020-08-16-16:16:03.492: amba_usb_data_model.cpp[ 920]: BusID#002.DevID#072's DRAM start address is 0x00000000, memfwprog addr is 0x00100000
        ```
        what it means I don't know :/

    • #4
      Click image for larger version

Name:	usb-error.png
Views:	61
Size:	16.5 KB
ID:	18533 this is what i get when i connect the camera to windows 10 machine.

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      • nutsey
        nutsey commented
        Editing a comment
        The only Ambarella cam working as a webcam known to me is Mevo Start: https://mevo.com/pages/mevo-camera

      • petesimon
        petesimon commented
        Editing a comment
        Most A12 cameras will not work as a webcam (PC cam) regardless of Windows/Linux/Mac OS. I have also noticed that some Eken cameras are minimal in respect to features.

    • #5
      Eken have told me their ambarella cams will not work as a webcam

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